Industry — customers

As oneworld marks its 20th anniversary, the global airline alliance unveils major benefits for customers and airlines Digital revolution: Customers flying on connecting flights on oneworld airlines to be able to check-in, obtain boarding passes, track baggage, receive flight updates and pay for additional services through their preferred airline’s app or website, progressively from this year. Even better customer experience:  oneworld-branded and managed airport lounges to be rolled out at key airports, offering more space and service. More member airlines: Royal Air Maroc to join in 2020 and Fiji Airways to be fully implemented as first oneworld connect partner next...