Manufacturing Tecnology — software

Software Study: 62 percent consider personalization very important Users want flexibility to customize software to their needs Cupertino, February 4, 2020 – Software personalization pays off! This is the result of a global study by OTRS Group.[1] The majority of those surveyed (62 percent) want software that is tailored to their personal needs when working with customers. In Brazil, as many as 97 percent stated this, in Mexico 72 percent, in Germany 60 percent and in the USA and Singapore 50 percent. In any case, 89 percent would take the necessary time to adapt software to their needs. The majority of respondents...